Before you order goods from a third country (i.e. a country outside European Union Member States), it is advisable for you to ensure whether the importation of the product concerned requires a license, certificate or whether the product concerned is not subject to regulations on prohibitions or restrictions (permits or other certificates must be presented for customs clearance of certain products, such as narcotic substances; protected plants and animals as well as goods and cultural goods manufactured from them; military products, weapons, etc.). Customs authorities also have the power to detect and curb infringements. The experience of the customs authorities shows that in many cases customers do not take into account the various prohibitions and restrictions when ordering online.

Particular care should be taken when ordering medicines, weight loss products, potency enhancement products, and plant protection products, as the importation of these products is subject to licensing, and you may purchase some counterfeit or unhealthy products.

When ordering products, you should also pay attention to whether the relevant goods are genuine.

As part of customs procedures, finance guards will also check the authenticity of goods. Whenever customs authorities have any suspicion that the goods to be imported will probably infringe some intellectual property rights (such as cosmetics, clothing, sports shoes, watches, software, etc.), they will withhold such goods and destroy them, if they prove to be counterfeit products.